Appointments

 

Do I need to make an appointment?

Yes. We recommend booking an appointment to ensure we can provide your pet with dedicated consultation time. If your pet is experiencing an urgent medical problem, please call us immediately and we'll do our best to see you as soon as possible.

How long is a consultation?

Consultation times vary depending on your pet's needs. More complex medical conditions or multiple concerns may require a longer appointment.

Can I book online?

Yes. You can conveniently book your appointment online or contact our reception team by phone.

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New Clients

 

Are you accepting new clients?

Yes. We welcome new dogs and cats and look forward to meeting you and your pet.

What should I bring to my first appointment?

If available, please bring:

• Previous veterinary records

• Vaccination history

• Current medications

• Any relevant test results

• Your pet's favourite treats (if appropriate)

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Preventive Healthcare

 

When should my puppy or kitten receive vaccinations?

Vaccinations begin when puppies and kittens are young and continue as a series to provide the best protection. Our veterinarians will recommend a schedule based on your pet's age and lifestyle.

How often does my pet need a health check?

Most healthy adult pets benefit from an annual health examination. Puppies, kittens, senior pets and those with ongoing medical conditions may require more frequent visits.

Does my pet need parasite prevention all year round?

Yes. Fleas, ticks, heartworms, intestinal worms and other parasites can be present throughout the year. We recommend year-round parasite prevention tailored to your pet's lifestyle.

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Dentistry

Does my pet really need professional dental cleaning?

Yes. Dental disease is extremely common in dogs and cats and often develops without obvious signs. Professional dental treatment helps remove plaque and tartar, assess the health of each tooth and treat painful dental disease.

Do you perform dental X-rays?

Yes. Dental X-rays allow us to assess the parts of the tooth hidden beneath the gumline, helping identify problems that cannot be seen during a visual examination.

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Surgery

 

Is my pet monitored during anaesthesia?

Yes. Patient safety is our priority. Pets undergoing anaesthesia are closely monitored throughout their procedure by trained veterinary professionals using modern monitoring equipment.

How long does my pet take to recover after surgery?

Recovery depends on the procedure performed. We'll provide detailed home care instructions, pain relief recommendations and follow-up advice to help ensure a smooth recovery.

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Emergencies

 

How do I know if my pet needs urgent veterinary attention?

Contact us immediately if your pet is:

• Having difficulty breathing

• Collapsed or unable to stand

• Having seizures

• Repeatedly vomiting

• Struggling to urinate

• Bleeding heavily

• Involved in a major accident

• Suspected of eating a toxin

If you're unsure, it's always safest to call our team for advice.

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Diagnostics

 

Can blood tests be performed at your clinic?

Yes. Our in-house laboratory allows many blood tests to be performed quickly, helping us diagnose illness and begin treatment sooner.

Do you offer X-rays and ultrasound?

Yes. We provide modern diagnostic imaging to investigate a wide range of medical and surgical conditions.

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Payments

 

What payment methods do you accept?

We accept a variety of payment methods for your convenience. We do not surcharge you for using credit cards, including American Express. If you have any questions about payment options, our reception team will be happy to assist.

Do you offer pet insurance claim assistance?

Many pet insurance providers allow claims to be lodged electronically or online. Our team can help guide you through the process where applicable.

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Our Hospital

 

What animals do you treat?

We provide veterinary care for dogs and cats.

Do you have parking?

Parking information is available on our Contact page. There are on-street and off-street parking available. If you need assistance locating the clinic, our reception team will be happy to help.

Which suburbs do you service?

We regularly welcome pets from:

• South Brisbane

• Highgate Hill

• West End

• Woolloongabba

• Dutton Park

• East Brisbane

• Annerley

• Greenslopes

• Stones Corner

• Fairfield

• Paddington

• Kangaroo Point

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Still Have a Question?

 

If you can't find the answer you're looking for, please contact South Brisbane Vet. Our team is always happy to answer your questions and help you make the best decisions for your pet's health.

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Reviewed by Dr Nic Cher BVMS

Dr Nic Cher BVMS is a veterinarian with 15 years of experience caring for dogs and cats across Brisbane. He has a special interest in preventive healthcare, veterinary dentistry and helping pets live longer, healthier lives through early disease detection and evidence-based medicine. His goal is to make trustworthy veterinary information accessible to every pet owner while providing compassionate, modern care for pets across Brisbane's inner south.

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